Privacy Policy

1. Information We Collect

We may collect the following types of information:

1.1. Information You Provide Directly

When you fill out forms on our website, including Financing or Trade-In forms, we may collect:

• Full name

• Email address

• Phone number

• Employment status

• Annual income

• Credit score (optional)

• Vehicle details (make, model, year, mileage, condition)

• Any additional information you choose to submit

1.2. Information Collected Automatically

When you browse our website, we may automatically collect:

• IP address

• Browser type and device information

• Pages visited

• Time spent on the site

• Cookies and similar tracking technologies

1.3. Third-Party Data

If you interact with our ads, analytics, or integrated tools (e.g., Google Analytics, Meta Pixel), those providers may collect information according to their own privacy policies.

2. How We Use Your Information

We use your information to:

• Process financing applications

• Provide trade-in evaluations

• Contact you regarding your inquiry

• Improve website performance and user experience

• Prevent fraud and ensure site security

• Comply with legal and regulatory requirements

We do not sell your personal information.

3. How We Share Your Information

We may share information with:

• Financing partners or lenders to evaluate your application

• Vehicle partners or dealerships when assisting with trade-in or purchase requests

• Service providers that help us operate the website (hosting, analytics, email services)

We do not share your information with third parties for marketing purposes without your consent.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Analyze website traffic

• Save user preferences

• Improve page performance

You can disable cookies in your browser settings, though some features of the site may not function properly.

5. Data Retention

We retain your information only for as long as necessary to:

• Process your request

• Provide services

• Meet legal obligations

After this period, information is securely deleted or anonymized.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you

• Request correction of inaccurate information

• Request deletion

• Withdraw consent

• Opt-out of certain data uses

You can exercise any of these rights by contacting us using the information below.

7. Data Security

We use industry-standard security measures to protect your information, including encryption, secure servers, and access controls.
While we work hard to protect your data, no system is 100% secure.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18.
We do not knowingly collect information from minors.

9. International Users

If you access our website outside of the United States, you agree that your information may be processed in countries that may have different data protection laws.

10. Changes to This Privacy Policy

We may update this Privacy Policy occasionally.
The “Last Updated” date at the top will reflect any changes.

11. Contact Us

If you have any questions about this Privacy Policy or want to make a privacy request, you can contact us at:

DriveNow® Auto SF
1234 Market Street
San Francisco, CA 94102